CLIENT REFLECTIONS

"She is an effective attorney. She won a case for me that no other attorney I interviewed thought could be won."

- Cliff

Our clients purchased commercial property as a retirement investment before deciding to sell it a few years later.  They owned and leased out the property without incident or indication of an on-site problem. Yet, thirty years later, they were listed as potentially responsible parties on a draft Cleanup and Abatement Order arising from contamination that pre-dated their purchase – they’d had no idea it was there.  

"I was taken care of."

- John

FACILITY AVOIDED LAWSUIT

SUNLAND, CA -- Our client was a steel fabrication facility serving the aerospace, commercial, and industrial sectors.  It received a 60-day Notice of Intent to Sue letter for an alleged failure to comply with new sampling requirements under its IGP.   We brought in a consultant, worked with the company to update their storm water compliance and negotiated a settlement to avoid a lawsuit.

 

Our client described us as a good fit for their company. He expressed appreciation not only for the "painless" experience but the "to the point" approach and education we provided.

“I JUST WANTED TO DISAPPEAR”

POMONA, CA -- A retired couple received an unpleasant surprise when their former transmission repair business was sued for the alleged contamination found at an oil processing site.  Our clients owned a true father-son shop that sent waste oil to the facility.  They had no idea they could be liable for its investigation and clean-up.

They wanted a lawyer to understand the disruptive impact a lawsuit would have on their lives even though they were just a small party in a massive, multi-party litigation.  To them, personal attention and personality were important.

"[I]  felt every step of the way that you were really fighting for us"

- Chris

NEEDED A TRUSTED SECOND OPINION

HUNTINGTON BEACH, CA -- Our client was a non-profit organization negotiating a complex property transaction. Because the land was converting from oil production to habitat restoration, they wanted "some level of comfort and confidence that [it] wouldn't put the organization in jeopardy," and to minimize the potential for being sued in the future. They wanted a second opinion before advising the board of directors, so they turned to us.

"You guys are professionals . . . I'm always confident I will get the best advice whether it's in our favor or not, so we can make smart business decisions."

- Grace

POMONA, CA -- DTSC filed a lawsuit against our clients and others arising from their former metal plating company, seeking reimbursement for investigation, oversight, and cleanup costs.  Our clients were living off of retirement savings, so money was a concern. They were also frightened that stress would adversely affect their health; they wanted as fast a resolution as possible.  We were able to settle the matter by working with a co-defendant to satisfy DTSC. Our clients were thankful to bring an end to that time of their lives and “move on” so they could soon visit their first great-grandchild without worry.  

"Gave us peace in our lives"

- Leonard

AVOIDED A DISASTER

LOS ANGELES, CA -- Every story has a beginning; this one is ours.  Our first client needed litigation, not environmental, help.  She'd obtained a favorable judgment in trial court to enforce a settlement agreement and needed someone to defend her rights on appeal.   A reversal "would have been a disaster! I would have went through hell."  We were happy to obtain the result she sought and when we asked for feedback, our client said:

"It was the most positive experience for an attorney.  I can't say enough good things. Her approach is first class, she is genuine, gets informed, she's robust, amazing."

- Lydie

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The Law Office of Jennifer F. Novak is certified as a small business enterprise and as a woman-owned, minority-owned, business.